8 Regal Building, Parliament Street, New Delhi 110 001. Tel: +91-(0)11-3340699,3744877
Ordering on People Tree Online is a simple process. The Shop area is divided into
five major sections – T-shirts, Special Garments, Jewellery, Accessories and Stationery – each
further branching into various collections of types of product. When you click
on any of the five section links on the Shop menu, you will find
yourself on a page showing the thumbnails of all the products available in the
first collection in that section. You can go on to any of the other collections
in that section, or to any other section by clicking on teh appropriate links.
If you would like to order, or to view more information on any of the products, click on the thumbnail and a window will pop-up giving you more details, followed by an Order Form. On the right side of this pop-up window will be shown more views of the chosen product. You can choose to view other products within this collection without leaving the pop-up window, by clicking on the 'Next Product' and 'Previous Product' icons at the top.
To order, scroll down to the Order Form, fill in the Order Quantity in the box provided, and make any other selections that may be required (for example, options on the pattern / colour, or on sizes). Then click on the 'Add to Order' button at the bottom of the Order Form.
The Order Processing window will pop-up showing your Order List as it currently exists (details of all items ordered so far, but not fully processed). If you would like to continue shopping, close the View Order List window and you can continue to browse products and add them to your order. To go ahead with ordering, click on 'Next'. At every stage of the ordering process, 'Help' is available through the relevant icon.
Clicking on 'Next' brings up the 'Shipping Destination' screen in the Order Processing window. This includes a form where you fill in the details of the location to which you wish to have your order sent. Our shipping charges will be calculated based on this information (and, of course, your consignment will eventually be sent here). If you are a People Tree Partner, or if you have placed a previous order recently, the information will already be filled in this form. You are, however, free to modify that as you wish.
If you choose to proceed, click on 'Next'. A confirmation screen comes up displaying your Order List and the Shipping information.
Clicking on 'Next' on this screen brings up the 'Billing Destination' screen. In this form, you will fill in the billing details which would already be filled in for People Tree Partners or repeat customers.
Going ahead from this screen brings up the final confirmation screen, where all the information your Order List, and the Shipping and Billing Destinations is summarised. Options to 'Edit' any of these will be available. Once you are satisfied that all the information is correct, click on the 'Checkout' icon, and the information will be transmitted to our Order Processing Cell.
Within 24 hours, you will receive a confrimatory e-mail at the ID(s) you have specified in the Shipping and Billing Destination screens. Within 72 hours of placing the order, you will receive via e-mail our invoice detailing your order, and specifying the final billing amount, including shipping and handling charges, and discounts as applicable (based on the volume of the order). This e-mail will also detail how payment needs to be made, as well as production schedules.
You will need to e-mail back a confirmation of the order, and make any advance payments specified in the invoice e-mail. On fulfillment of these requirements, your order will be processed, and the consignment dispatched to you with the appropriate advices.
On acknowledgement of receipt of the consignment, we will mark the order as completed, and the process will be closed down.
For specific enquiries regarding ordering, please mail marketing@peopletreeonline.com